Robert lived in Basel a few years ago for several years with his wife and three sons. They came from New Jersey to Basel. They would occasionally come to events at the Chabad House, and personally, Robert and I became good friends. We are still friends, and they now live back in New Jersey.
This week, he came to Basel and visited the Chabad House with his sons to say hello, see the bookshelf they helped establish in memory of his dear mother Malka, enjoy an excellent homemade yeast cake, say "L'chaim" together, and of course, put on tefillin.
During our conversation, we reminisced, and Robert recalled and shared with me and his sons a special experience he had, one that I would like to share with you because we can all learn from it.
It was on the first anniversary of his dear mother's passing, and he came to the Chabad House to pray and say Kaddish. I wasn’t in Basel that Shabbat, and Robert didn’t coordinate his visit with me, which is perfectly fine.
Robert began to say Kaddish, but somehow, very quickly, he felt he wasn’t keeping up with the pace. He was slow, and the Hebrew words, which he was reading from a phonetic text, meaning they were written in Latin letters, didn’t flow easily for him, and he felt quite embarrassed. Moreover, there was another congregant who was saying Kaddish quickly, and Robert felt that the congregation was not pleased with his slow, less polished recitation of Kaddish.
His discomfort and insecurity grew, and there was even a moment when he considered getting up and leaving the synagogue. But he quickly gathered himself and said to himself, "I came for my mother, I will stay for my mother."
Later, one of the congregants, who noticed Robert’s discomfort, approached him and offered to sit next to him. From that moment on, whenever they had to say Kaddish, the older, more experienced congregant stood with him, and together they recited the Kaddish slowly, word by word. The confidence, calm, and comfort returned.
Robert shared this story with his children exactly when we were putting on tefillin, and they had to find their way in the prayer book and recite the Shema. Robert wanted them to know not to run away from discomfort and insecurity if they arise because in the end, we are all human, and there’s a good chance you might feel uncomfortable in a synagogue you go to for the first time. But there’s just as good a chance that you’ll find a kind and sensitive person who will be there to lend a hand, an ear, and a lot of heart.
I admit that even though I already knew the story, it was difficult for me to hear him relive the experience. After all, he isn’t talking about just any synagogue; he’s talking about the Chabad House, and not just any Chabad House, but the one I am responsible for, where my soul is imprinted in its walls. I bear witness to heaven and earth that if there is one ultimate purpose for this place, it is precisely this: that every Jew feels at home here, whether it’s a slow or fast Kaddish, polished or stammered. Not only is there room for everyone, this is the place, and it is the very foundation of the existence of every Chabad House. And even though the story has a wonderful ending, where sensitivity did find its way to him and he left with a positive, formative experience, it was still hard to hear.
I learned from this then, and it’s a lesson that still stays with me: despite all your efforts and intentions, there is a chance that a Jew will not feel comfortable in your Chabad House. And that means reminding myself and the other congregants again and again, to remember and not forget, to come with and offer sensitivity, warmth, and love to all who enter the house of G-d, wherever it may be.
When he told me this again yesterday, I lifted my eyes to the heavens and quietly said: “Master of the Universe, I understand that I need to hear this again; apparently, I still have room for improvement here. Thank you for the reminder.”
To my friends who don’t come to the synagogue often, please, even if you had an unpleasant experience, don’t give up, come again.
To my friends who come to the synagogue often, please, when someone enters and makes you uncomfortable, consider that he is experiencing it sevenfold.
To my fellow rabbis, if you’ve read this text, well, it’s possible that G-d wanted to give you a reminder.
Shabbat Shalom,
Rabbi Zalman Wishedski